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Across the portfolio

Training and Qualification

We create custom programs from onboarding through advanced troubleshooting, written for the equipment in your rooms and assessed in front of it. They are role-specific, compliance-aligned, and recorded in a matrix that stands up.

What goes wrong

Attendance is not qualification.

Generic facilities training does not qualify anyone for a critical environment. The gap shows up the first time somebody has to make a decision in front of live gear with nobody to ask.

Written for buildings and delivered in a data hall.

Off-the-shelf facilities content covers equipment classes rather than your equipment. It teaches somebody what switchgear is and leaves them unable to say what happens at your site when that one opens, which is the only question anyone will ever actually ask them.

  • Content written for a class of equipment, not for yours
  • Procedures taught that do not match the room
  • New starters learning the site by shadowing

Signed off and never assessed against the gear.

A completed module is evidence somebody clicked through it. It is not evidence they can isolate a board under pressure. The gap surfaces the first time a decision has to be made in front of live equipment with nobody available to ask.

  • Competence recorded from a course, not a demonstration
  • The first real assessment happening during an incident
  • A qualification matrix an auditor would not accept
How we run it

How somebody becomes qualified for your room.

Nobody is qualified on attendance. Qualification is on demonstrated performance, in front of the plant, signed by somebody accountable for the judgment. That is the model here, adapted to your rooms and your equipment.

  1. 01

    Map the roles against the equipment

    Map what each role has to be able to do on the equipment actually installed at the level the site's compliance regime requires. That map is against what we write the curriculum.

    Competency matrixWhat must each role do on your equipment?
  2. 02

    Build the curriculum around your rooms

    We build LMS-ready modules for the theory and walkthroughs on your own plant for everything a desk cannot teach. Generic content is the fastest way to produce confident people who are wrong.

    CurriculumModules for the theory, walkthroughs for the plant
  3. 03

    Assess in front of the equipment

    Walkthroughs, competency assessment tasks, and simulations run where the work happens. Somebody can either do it with the gear in front of them or they cannot, and that is the record.

    AssessmentDemonstrated in front of the gear, not on paper
  4. 04

    Qualify, then re-qualify on a cadence

    A qualification with no expiration is an assertion about somebody two years ago. The matrix carries dates, and re-qualification is scheduled like any other critical task.

    QualificationDated, and re-qualified on a cadence
Training and Qualification

What we run for your people.

We build training on your equipment, assess it in your rooms, and record it in a matrix that holds. The curriculum comes from us; the people stay yours.

Talk to an operator
  • Custom programs from onboarding to advanced troubleshootingOnboarding through advanced troubleshooting, built for the equipment in your rooms.
  • LMS-ready modules, walkthroughs, CATs, and simulationsLMS-ready modules for the theory, walkthroughs and simulations for the parts a desk cannot assess.
  • Role-specific and compliance-aligned curriculaCurricula written per role and aligned to the compliance regime the site actually sits under.
Measured outcomes

What qualification changes.

We do not publish a training percentage because the honest measure is per role and per site.

Demonstrated

Competence, never attendance

Fewer

Errors, and less downtime

Repeatable

Across the whole portfolio

Benchmarked toISONFPASMRP
Straight answers

What operators ask us first.

What gets asked before putting a crew through a program somebody will later have to defend.

Is the training off the shelf or built for our site?

We build the training for you. Generic facilities training does not qualify anyone for a critical environment, and the gap shows up the first time somebody has to make a decision in front of live gear with nobody to ask. Curricula are role-specific and aligned to the compliance regime the site actually sits under.

What is a competency assessment tool (CAT)?

A CAT is a structured check that somebody can perform a task on the equipment in one's own room, rather than a record that they attended a session about it.

Do you deliver training on site or through our LMS?

We do both. We build LMS-ready modules, and the walkthroughs and simulations happen on the floor because the parts that matter most are not accessible from a desk.

How do you measure qualification rather than attendance?

We measure against the assessment, not the roster. A qualified technician has demonstrated the task on that equipment and the record says so. Attendance tells you the session happened; it says nothing about who can now do the work.

Can the training program scale across a portfolio?

That is the design intent. A role-based curriculum written once is repeatable at every site, which is what lets a team move between locations without being retrained from zero.

Do you train our vendors as well as our own staff?

Yes, where the vendor is working inside the critical envelope. A qualified in-house team and an unqualified contractor on the same floor is not a qualified site, and the gap tends to surface during the work nobody planned for.

How often do qualifications need to be refreshed?

By role and by risk rather than on a single annual cycle. Tasks somebody performs weekly hold; the ones that matter most are usually the ones performed rarely, and those are the ones worth re-assessing. The curriculum says which is which.

Not the question you have? Send it over, and one of the people who would actually run your site will answer it.

Ask an operator
Related disciplines

What this runs alongside.

Training is where the standard reaches the people. These three are what it qualifies them to run.

Where to start

Start with what your people can prove.

Both routes end in a qualification matrix somebody would sign. What differs is whether we are assessing the people you have or building for the ones arriving.

The records say trained. Nobody has ever checked.

We assess the current crew against the equipment in your rooms and hand back an honest matrix. It is uncomfortable reading, and it is the only place from which a real curriculum can start.

It opens, and the crew does not exist yet.

We build the curriculum and the qualification path alongside construction, so the team is qualified on the actual equipment before it carries load rather than after. Catapultâ„¢ is this run at building scale.